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Quick Start Guide

Introduction

Step 1 - Setup and customize your Organization

Configure your organization

Your organization has been set up for you by your Account Manager. To check or change the details of your organization, perform the following steps:

  1. Navigate to the Settings page.

  2. Click the “Cog” Icon on the top left of the settings page

  3. Click “Edit Details”

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Add Users to your Organization

  1. Navigate to the Settings page

  2. Add a New User

    • Click "Add User"

    • Enter the User's Name, Email, and Access Level

    • Determine and set Access level. Use the authorization matrix below to determine the appropriate access level to grant.

      • Admin Role: Grants administrative privileges to the user.

      • Manager Role: Grants some administrative privileges including access to any sub-organizations that have been configured for your organization.

      • User Role: Grants non-administrative privileges but allows the user to setup new campaigns, configure conversion tracking, etc.

    • Click "Save" to create the new user. The user will receive an activation email sent to the email address configured for them.

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  1. Verify Admin Setup

    • The new user will receive an automated invitation email

    • They must click the link and set up their password to access MailTech

Configure Test Addresses

Test addresses allow you to add “Seed” recipients to campaigns. Events from these addresses are not included in your reporting.

To add test addresses, follow the steps below:

  1. Navigate to the Settings page

  2. Turn on “Send to test addresses”

  3. Click “Add New Address”

  4. Fill out the field by adding the required information

  5. Click “Save Changes” to save the new test address

  6. Repeat for each test address

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Configure your Entity Models

Entity models control the fields that you can map imported data to. You only need to add fields that your want to use in personalization, reporting, or in-app targeting.

  1. Navigate to the Entity Models sub-page under Settings

  2. Review the existing fields

  3. Create any missing fields by following the steps here: Creating a new Entity Model Field

Create your first list and import a customer list

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